Privacy and Cookie Policy

Effective Date: March 18, 2025

Privacy Policy

FlipFlops.cc ("we", "us", or "our") is committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with applicable data protection laws and international best practices, including key principles of the GDPR.

1. Information We Collect

  • Full name
  • Email address and contact number
  • Billing and shipping addresses
  • Order and transaction details
  • IP address and browser information
  • Optional preferences, survey responses, or support queries

2. How We Use Your Information

  • To process and fulfill orders, including shipment and notifications
  • To improve our products, website, and customer experience
  • To respond to inquiries, support requests, or legal claims
  • To send promotional emails (only with prior consent and with the option to unsubscribe at any time)
  • To detect and prevent fraud, abuse, or security threats

3. Legal Basis for Processing

Our processing is based on one or more of the following legal grounds: (i) performance of a contract, (ii) compliance with legal obligations, (iii) consent, or (iv) legitimate interest in operating a secure and efficient service.

4. Data Security

We employ administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse. Payment information is processed securely by PCI-DSS-compliant third-party gateways and is never stored on our servers.

5. Cookies & Tracking Technologies

Our site uses essential cookies for session management, preferences, and cart functionality. We may also use analytics or marketing cookies (e.g., Google Analytics, Meta Pixel) to gather anonymized usage data, but these will only be activated with your consent. You can control cookie settings or withdraw consent at any time through your browser or cookie banner. Declining cookies may impact website performance.

Cookies We Use

  • Session Cookies: For maintaining logins and carts
  • Analytics Cookies: (optional, consent required) for traffic and performance metrics
  • Preference Cookies: For storing language and layout settings

6. Your Rights

  • Request access to or a copy of your personal data
  • Request correction or deletion of inaccurate data
  • Object to or restrict certain processing
  • Withdraw consent at any time where applicable
  • Request portability of your data where legally required

To exercise your rights, please email us at [email protected].

7. Data Sharing & International Transfers

Your data may be shared with service providers (e.g., couriers, payment processors) only to the extent necessary for order fulfillment or customer service. FlipFlops.cc does not sell or rent your data to third parties. Where data is transferred internationally, we implement adequate safeguards (such as contractual clauses or equivalent measures) to ensure your information remains protected in line with applicable laws.

8. Data Retention

We retain customer data only as long as necessary for the purposes outlined above or to comply with legal obligations. Typically, order and transaction data is retained for up to 5 years for accounting and compliance purposes, while inactive accounts and unused personal data may be securely deleted or anonymized after 24 months of inactivity.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage users to read the privacy policies of any site they visit.

10. Children’s Privacy

This site is not intended for use by individuals under the age of 16. We do not knowingly collect or process data from minors.

11. Jurisdiction & Dispute Resolution

This Privacy Policy is governed by the laws applicable to the operating entity of FlipFlops.cc. Any disputes arising in connection with your data will be resolved exclusively under those applicable laws and through the competent courts or arbitration mechanisms of that jurisdiction.

12. Contact Us

If you have any questions, concerns, or complaints regarding your personal data or this policy, please contact:

[email protected]
https://flipflops.cc

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