Orders & Returns – FlipFlops.cc
Fast, Reliable, and Efficient Shopping Experience
At FlipFlops.cc, we guarantee a fast, reliable, and efficient shopping experience with same-day shipping, high accuracy, and strict quality control.

Orders & Shipping
- Same-day shipping on business days for orders placed before the cutoff.
- 96.5% of all orders are shipped within 24 hours of payment on a business day.
- Global fulfillment centers ensure quick and reliable worldwide delivery.
- Each order includes tracking information (activation may take 24 hours).
- Barcoded pick, pack, and ship process ensures 99.7% order accuracy.
- Live chat support is available 10 hours daily. Email support is also available.

Returns & Warranty Policy
✅ We accept returns only for incorrectly shipped products.
❌ We do not accept returns for any other reason.
- Notify us immediately if you receive the wrong item. We'll ship the correct one after verification.
- Defective items are covered under our direct warranty if reported upon receipt.
- All products are hand-inspected before shipping to ensure brand-new condition.

Wholesale Orders
- Register on our wholesale page for bulk orders (1,000+ pairs).
- Upon approval, you'll receive a wholesale order sheet.
- Inventory is updated daily. Limited-stock items may not be restocked.

Shop with Confidence
At FlipFlops.cc, we deliver authentic, brand-new products with world-class accuracy and efficiency. Our strict verification and quality control ensure correct and timely delivery.
Privacy Policy – FlipFlops.cc
Effective Date: Jan 12th, 2022
We comply with Hong Kong’s Personal Data (Privacy) Ordinance (PDPO), Cap. 486, ensuring secure and responsible data handling.

Information We Collect
- ✅ Personal Information: Name, email, shipping address, phone (for order fulfillment).
- ✅ Payment Information: Not stored. Processed via third-party providers.
- ✅ Order History: For support and order management.
- ✅ Cookies & Tracking: For performance and user experience enhancement.

How We Use Your Information
- ✔️ Processing and shipping orders
- ✔️ Providing customer support
- ✔️ Improving our website and services
- ✔️ Preventing fraud and ensuring security
❌ We do not sell, rent, or share your data.
❌ We do not send spam or marketing without your consent.

Hong Kong’s Strict Privacy Protections
Your personal data is protected under Hong Kong law and cannot be shared without consent.
We disclose data only when legally required by Hong Kong courts.
We do not comply with foreign data access requests, ensuring additional privacy.

Data Security & Protection
Encrypted transactions via SSL.
Secure storage with limited access.
Strict internal controls to prevent misuse.

Third-Party Services
We use trusted payment and shipping providers who meet Hong Kong’s privacy standards.

Your Privacy Rights
- ✔️ Request access, updates, or deletion of personal data.
- ✔️ Opt out of cookies and tracking through browser settings.
- ✔️ File complaints under the PDPO if rights are violated.
- ✔️ Contact us with concerns at sales@flipflops.cc.
Data Retention & Deletion
- We retain necessary order details for legal compliance.
- No unnecessary data is stored.
- You may request permanent deletion of your data.
Contact Us
For privacy-related inquiries:
✉️ Email: sales@flipflops.cc
Website: FlipFlops.cc
Your privacy is protected by Hong Kong’s data protection laws. We ensure your data remains safe, secure, and never misused.