Orders & Returns – FlipFlops.cc

Fast, Reliable, and Efficient Shopping Experience

At FlipFlops.cc, we guarantee a fast, reliable, and efficient shopping experience with same-day shipping, high accuracy, and strict quality control.


Orders Icon

Orders & Shipping

  • Same-day shipping on business days for orders placed before the cutoff.
  • 96.5% of all orders are shipped within 24 hours of payment on a business day.
  • Global fulfillment centers ensure quick and reliable worldwide delivery.
  • Each order includes tracking information (activation may take 24 hours).
  • Barcoded pick, pack, and ship process ensures 99.7% order accuracy.
  • Live chat support is available 10 hours daily. Email support is also available.

Returns Icon

Returns & Warranty Policy

✅ We accept returns only for incorrectly shipped products.
❌ We do not accept returns for any other reason.

  • Notify us immediately if you receive the wrong item. We'll ship the correct one after verification.
  • Defective items are covered under our direct warranty if reported upon receipt.
  • All products are hand-inspected before shipping to ensure brand-new condition.

Wholesale Icon

Wholesale Orders

  • Register on our wholesale page for bulk orders (1,000+ pairs).
  • Upon approval, you'll receive a wholesale order sheet.
  • Inventory is updated daily. Limited-stock items may not be restocked.

Shop with Confidence

Shop with Confidence

At FlipFlops.cc, we deliver authentic, brand-new products with world-class accuracy and efficiency. Our strict verification and quality control ensure correct and timely delivery.

Privacy Policy – FlipFlops.cc

Effective Date: Jan 12th, 2022

We comply with Hong Kong’s Personal Data (Privacy) Ordinance (PDPO), Cap. 486, ensuring secure and responsible data handling.


Information We Collect

  • ✅ Personal Information: Name, email, shipping address, phone (for order fulfillment).
  • ✅ Payment Information: Not stored. Processed via third-party providers.
  • ✅ Order History: For support and order management.
  • ✅ Cookies & Tracking: For performance and user experience enhancement.

How We Use Your Information

  • ✔️ Processing and shipping orders
  • ✔️ Providing customer support
  • ✔️ Improving our website and services
  • ✔️ Preventing fraud and ensuring security

❌ We do not sell, rent, or share your data.
❌ We do not send spam or marketing without your consent.

Hong Kong’s Strict Privacy Protections

  • Your personal data is protected under Hong Kong law and cannot be shared without consent.
  • We disclose data only when legally required by Hong Kong courts.
  • We do not comply with foreign data access requests, ensuring additional privacy.

Data Security & Protection

  • Encrypted transactions via SSL.
  • Secure storage with limited access.
  • Strict internal controls to prevent misuse.
Third-Party

Third-Party Services

We use trusted payment and shipping providers who meet Hong Kong’s privacy standards.

Your Privacy Rights

  • ✔️ Request access, updates, or deletion of personal data.
  • ✔️ Opt out of cookies and tracking through browser settings.
  • ✔️ File complaints under the PDPO if rights are violated.
  • ✔️ Contact us with concerns at sales@flipflops.cc.

 Data Retention & Deletion

  • We retain necessary order details for legal compliance.
  • No unnecessary data is stored.
  • You may request permanent deletion of your data.

Contact Us

For privacy-related inquiries:

✉️ Email: sales@flipflops.cc

Website: FlipFlops.cc

Your privacy is protected by Hong Kong’s data protection laws. We ensure your data remains safe, secure, and never misused.